Not sure About Buying Shoes Online? - We understand your Concerns, One way to ensure you have the right size, we recommend that you stand your childs feet on a piece of paper and trace the outline of their feet, you can then fax this to our office(02) 9556 1051 or email to sales@cheekybubs.com.au and we can then reccommend the right shoe size. Please Ensure you have your full name and relevant contact details on your drawing. Also view our Returns and Exchange Policy and we are sure this will give you that extra confidence to purchase footwear online. When Ordering Keep In Mind that Due to the extent of the Pedoodles Range with styles and sizing, we do not hold all sizes and styles in stock, however we do place regular orders being twice a month to keep up with the demand, so if the size you are ordering is not in stock now, then please allow 14-21 days from the date of your order.If you are not sure, please feel free to email us on info@cheekybubs.com.au or use our Live Support. You will find on each listing we have indicated what is currently available Now in Sizing Returns and Exchanges - PEDOODLES FOOTWEAR
If for some reason the sizing selected is incorrect, then providing that the shoes have not been worn on outside surfaces and are in its original form and able to be resold for retail purposes with original packaging, then we will accept the Exchange within 7 days from the Shipping Date, you must provide a valid Order Number and Email your Exchange Details to sales@cheekybubs.com.au Quoting your Order Reference Number on the Subject Header and Exchange " For Example - Order #230 EXCHANGE REQUEST". If the sizing is incorrect you will be responsible for the return Shipment Charges and the Item whilst it is in transit, so we reccommend you obtain Insurance when Shipping the Item Back - All Shipments Need to Be Marked and addressed as follows; CHEEKYBUBS RETURNS PO BOX 173, BRIGHTON LE SANDS NSW 2216 The return shipment of the New Sizing will also be the responsibility of you the consumer, if however the sizing is incorrect based on our reccommendations and the outline drawing provided by you then Cheekybubs will bear the Shipment costs for the New Size. If for some reason the Item recieved is faulty within (3) Months of the Purchase Date you will need to file a Returns Form, which can be obtained by sending an email to sales@cheekybubs.com.au, please Stipulate Order Number in Subject Line and RETURNS FORM REQUEST, For Example " Order #230 RETURNS FORM REQUEST". On receipt of your Form we will be in contact with you with respect to Replacement Pairs and OR the Applicable Credits
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